Privacy Policy

Effective Date: November 3, 2026
Last Updated: November 3, 2026

Many Mumbling Mice ("MMM," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, make a purchase, subscribe to our communications, participate in our events, interact with us on social media, or otherwise engage with our business.

Our services include our website, online shop, memberships, promotions, email and SMS communications, social media accounts, in-person markets, workshops, events, and other customer experiences.

By using our website or interacting with our services, you acknowledge that you have had the opportunity to review this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, or from third-party services and platforms that support our business.

The information we collect depends on how you interact with us and agree to.

A. Personal Information You Provide

You may voluntarily provide personal information when you:

  • Place an order or make a purchase.

  • Create an account or register for a membership.

  • Subscribe to our newsletter or promotional emails.

  • Sign up for SMS notifications or marketing messages.

  • Contact us with questions, feedback, or customer service requests.

  • Register for an event, workshop, class, or private party.

  • Participate in giveaways, promotions, surveys, or contests.

  • Submit a product review, photograph, testimonial, or other content.

  • Interact with us through social media or other communication platforms.

This information may include:

  • Full name and preferred name.

  • Email address.

  • Telephone or mobile phone number.

  • Billing and shipping addresses.

  • Order history and purchase preferences.

  • Membership and subscription information.

  • Communication preferences and marketing consent.

  • Information you voluntarily provide through forms, messages, reviews, or surveys.

B. Payment Information

When you make a purchase, payment information is collected and processed through our designated payment processors.

Depending on the payment method you select, this may include credit or debit card information, billing details, payment transaction information, and other information necessary to complete your purchase.

We do not intentionally store complete payment card numbers or security codes on our own systems. Payment information is handled by the applicable payment processor in accordance with its privacy and security practices.

C. Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This may include:

  • IP address.

  • Browser type and operating system.

  • Device type and identifiers.

  • Website pages visited.

  • Referring websites or links.

  • Time spent on our website.

  • Shopping activity and interactions.

  • Approximate geographic location.

  • Website performance and technical information.

We use this information to understand how visitors use our website, improve our shopping experience, maintain website functionality, and identify potential security concerns.

D. Information From Third Parties

We may receive information from third-party platforms and service providers when you interact with our business.

Examples include payment processors, website hosting providers, email marketing platforms, SMS providers, social media platforms, analytics services, and event registration platforms.

The information received depends on your settings, permissions, and interactions with those services.

2. How We Use Your Information

We collect and use personal information for legitimate business purposes, including:

Order Processing and Fulfillment

  • Processing purchases and payments.

  • Shipping and delivering orders.

  • Providing order confirmations and tracking updates.

  • Managing returns, exchanges, refunds, and customer service.

  • Maintaining purchase and transaction records.

Customer Communication

  • Responding to questions and inquiries.

  • Providing order-related updates.

  • Communicating membership information.

  • Sending important business announcements.

  • Providing information about events, workshops, and services you have requested.

Marketing and Promotions

  • Sending newsletters and promotional emails.

  • Sending SMS marketing messages when you have provided the required consent.

  • Announcing new products, seasonal collections, and restocks.

  • Sharing special offers, discounts, and promotions.

  • Providing information about upcoming events and community activities.

Website Improvements

  • Understanding website traffic and customer behavior.

  • Improving website functionality and shopping experiences.

  • Evaluating the performance of marketing campaigns.

  • Identifying technical issues and preventing fraudulent activity.

Business Operations

  • Maintaining customer accounts and membership records.

  • Managing subscriptions and recurring payments.

  • Keeping appropriate financial and tax records.

  • Maintaining business records and complying with legal obligations.

We will not use your personal information for purposes materially different from those described in this policy without providing any additional notice or obtaining consent when required by law.

3. Email Marketing and Newsletters

When you subscribe to our newsletter, sign up for promotional communications, or otherwise provide the appropriate permission, we may send you emails about:

  • New products and product launches.

  • Monthly restocks and seasonal collections.

  • Special offers, discounts, and promotions.

  • Upcoming markets, events, and workshops.

  • Membership opportunities and announcements.

  • Business updates and other relevant news.

We may use third-party email marketing providers to manage subscriptions, distribute campaigns, track email engagement, and maintain our mailing lists.

These providers may collect information such as email addresses, subscription preferences, email opens, link clicks, and campaign interactions.

Managing Your Email Preferences

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included at the bottom of our marketing emails.

You may also contact us directly to request removal from our promotional mailing list.

Please understand that unsubscribing from marketing emails does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping notifications, account updates, or important membership information.

We follow applicable email marketing requirements, including the CAN-SPAM Act.

4. SMS Text Messaging and Mobile Communications

If you voluntarily provide your mobile number and opt in to receive text messages from Many Mumbling Mice, we may use your number to send promotional and informational SMS messages.

Depending on the program you join, messages may include:

  • Product launches and restock announcements.

  • Exclusive promotions and discounts.

  • Special offers and seasonal sales.

  • Event reminders and announcements.

  • Membership updates.

  • Order or service-related notifications, where applicable.

SMS Consent

By opting in to our SMS marketing program, you agree to receive recurring automated promotional and marketing text messages from Many Mumbling Mice at the mobile number provided.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may unsubscribe from SMS marketing at any time by replying:

  • STOP to stop receiving marketing text messages.

  • HELP for assistance or additional information.

After opting out, you may receive a final confirmation message. We will honor applicable opt-out requests as required by law.

If you have questions about our SMS program, you may contact us using the contact information provided at the end of this policy.

Mobile Information Protection

Your mobile number and SMS consent information will be used for the purposes described in this policy.

We do not sell your SMS opt-in information or consent records to third parties. We do not share mobile numbers or SMS consent information with third parties or affiliates for their own independent marketing or promotional purposes.

We may share information with service providers who help us operate our SMS program, deliver messages, maintain compliance records, and provide customer support. These providers may only use the information as necessary to perform services on our behalf.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality and understand visitor behavior.

These technologies may help us:

  • Remember shopping cart contents and website preferences.

  • Maintain website security and functionality.

  • Understand website traffic and visitor activity.

  • Measure marketing and advertising performance.

  • Improve product recommendations and shopping experiences.

  • Deliver or measure advertisements, where applicable.

Some cookies are necessary for our website to function properly. Others may be used for analytics, personalization, or advertising.

You may be able to manage cookie preferences through your browser settings or an available website cookie preference tool.

Disabling certain cookies may affect website functionality, including shopping cart or checkout features.

Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.

Third-Party Analytics and Advertising

We may use third-party analytics or advertising services, such as website analytics platforms, social media pixels, or advertising networks.

These services may collect information about your interactions with our website and other online services. Depending on how these technologies operate, certain disclosures may constitute "sharing" under California privacy law, even when no money is exchanged.

You may have the right to opt out of certain advertising-related sharing as described in our California Privacy Rights section.

6. Social Media and User-Generated Content

Many Mumbling Mice maintains a presence on social media platforms, which may include Instagram, Facebook, TikTok, Pinterest, and other platforms.

When you interact with our social media accounts, we may receive information associated with your public profile or interactions, including:

  • Username or profile name.

  • Publicly available profile information.

  • Comments, likes, shares, tags, and mentions.

  • Direct messages sent to our accounts.

  • Photographs, videos, and other content you voluntarily share.

Please remember that information posted publicly on social media may be visible to other users and may be collected or shared by the platform itself.

Customer Photos and Content

If you tag, mention, or send content to Many Mumbling Mice, we may interact with that content through our social media accounts.

We will request permission before using customer-submitted photographs, testimonials, or other identifiable content in our own promotional materials, advertisements, or website unless you have otherwise expressly authorized that use.

We are not responsible for the independent privacy practices of social media platforms. Your interactions with those platforms are governed by their respective privacy policies and terms of service.

7. How We Share Your Information

We do not sell personal information in exchange for monetary compensation.

However, we may disclose personal information to certain third parties when necessary to operate our business, fulfill your requests, or comply with applicable law.

These parties may include:

Website Hosting and E-Commerce Providers

Services that support our website, online store, checkout, customer accounts, and website functionality.

Payment Processors

Companies that securely process payments and facilitate refunds and transactions.

Shipping and Delivery Providers

Services that assist with fulfilling and delivering customer orders.

Email and SMS Marketing Providers

Platforms that manage mailing lists, marketing campaigns, text message subscriptions, and customer communications.

Analytics and Advertising Providers

Services that help us understand website activity, evaluate marketing performance, and manage advertising campaigns.

Event and Business Partners

Third-party services or partners that assist with event registration, workshops, memberships, or other services you request.

Legal and Regulatory Authorities

We may disclose information when required to comply with applicable laws, regulations, legal processes, court orders, or lawful government requests.

Business Transfers

If Many Mumbling Mice undergoes a merger, acquisition, restructuring, sale, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

Third-party service providers are expected to use personal information only as necessary to provide their contracted services or as otherwise permitted by law.

We do not authorize third parties to use your personal information for their own independent marketing purposes simply because they provide services to us.

8. California Privacy Rights

Many Mumbling Mice respects the privacy rights of California residents and seeks to comply with applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where applicable.

The CCPA applies to businesses that meet certain legal requirements and thresholds. Regardless of whether every provision applies to our business, we aim to provide customers with meaningful transparency and appropriate privacy choices.

Depending on applicable law, California residents may have the following rights:

Right to Know

You may request information about the personal information we collect, use, disclose, or share, including the categories of information, sources, purposes, and categories of third parties involved.

Right to Delete

You may request that we delete personal information we have collected about you, subject to applicable legal exceptions.

Right to Correct

You may request that we correct inaccurate personal information we maintain about you.

Right to Opt Out of Sale or Sharing

You may request that we stop selling or sharing your personal information as those terms are defined under California law.

This includes certain disclosures for cross-context behavioral advertising.

Right to Limit Sensitive Personal Information

Where applicable, you may request that we limit the use or disclosure of sensitive personal information to legally permitted purposes.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising your privacy rights. This means we will not deny you goods or services, charge you different prices, or provide a different level of service solely because you exercised a privacy right.

How to Exercise Your Rights

To submit a privacy request, please contact us using the information listed at the end of this policy.

Please include enough information for us to understand and process your request. We may need to verify your identity before responding to certain requests.

You may also authorize an agent to submit a request on your behalf when permitted by law. We may require verification of that authorization.

We will respond within the timeframes required by applicable law.

We will not require you to create an account solely to submit a privacy request.

9. Global Privacy Control and Do Not Track

Some internet browsers and browser extensions offer privacy preference signals, including Global Privacy Control (GPC).

Where required by applicable California law, we will recognize qualifying opt-out preference signals as requests to opt out of the sale or sharing of personal information.

Traditional Do Not Track (DNT) browser settings are different from GPC signals. There is no universally adopted standard for responding to traditional DNT signals.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on the type of information and the reason it was collected.

For example:

  • Order and transaction information may be retained for accounting, tax, and legal purposes.

  • Customer account information may be retained while an account remains active.

  • Email and SMS subscription records may be retained while you remain subscribed and as necessary to maintain consent and opt-out records.

  • Customer service communications may be retained for reference and business recordkeeping.

  • Website analytics information may be retained according to the applicable analytics provider's settings and retention practices.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable legal requirements.

11. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include using secure website connections, limiting access to customer information, relying on established payment processors, and maintaining appropriate account and system security practices.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We cannot guarantee the absolute security of information transmitted to or stored by us. You share information with us at your own risk.

12. Children's Privacy

Our website and services are intended for a general audience and are not specifically directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without the required parental consent.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information as required by applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the matter.

13. Third-Party Websites and Services

Our website and communications may contain links to third-party websites, social media platforms, payment services, or other external resources.

These third parties operate independently and maintain their own privacy policies and practices.

We are not responsible for the content, security, or privacy practices of external websites or services.

We encourage you to review the privacy policies of any third-party website or platform before providing personal information.

14. California's Shine the Light Law

California residents may have additional rights under California Civil Code Section 1798.83, commonly known as the "Shine the Light" law.

This law may allow California residents to request information regarding certain disclosures of personal information to third parties for their direct marketing purposes.

To make such a request, please contact us using the information provided below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, third-party services, or applicable laws.

When we make changes, we will update the "Last Updated" date at the beginning of this policy.

If material changes are made, we may provide additional notice through our website, email communications, or other appropriate channels when required.

We encourage you to review this policy periodically to stay informed about how we handle your personal information.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Many Mumbling Mice handles your personal information, please contact us.

Many Mumbling Mice

Website: https://manymumblingmice.com

Email: [INSERT BUSINESS CONTACT EMAIL]

Business Mailing Address: [INSERT VALID BUSINESS MAILING ADDRESS]

For privacy-related requests, please include "Privacy Request" in your subject line so we can direct your inquiry appropriately.

Thank you for supporting our small business and trusting us with your information.

Many Mumbling Mice
Keeping the future lit.